Hey there! It looks like you're visiting our New Zealand website.

Would you like to switch to Australia?

Go to AU website

or continue on NZ website..

Products
What We Do
Shop
- Shop Online
- Find Stockists
Projects
Resources
- BPIR
- Ebooks
- Downloads
- FAQs
- Learning Hub
- Newsletters
- Warranty Forms
About
Contact Us

MONKEYTOE RESOURCES

Supply Only Warranty Form

The warranty form is for supply-only projects. For any other warranty inquries please contact us on 0800 658 637

Please enable JavaScript in your browser to complete this form.

Business name *

Email Address *

Date Installed

Monkeytoe Job Number

Building principal

Please select the products(s) *

65 Degree Stair
Condenser Mounts
Duct Support System
Handrail System
Roof Hatches
Ladders
Plant Platform
Screening System
Stair System
Walkway

Select the product you are filing a warranty form for. Multiple products can be selected.

Site Address

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Country

ROOF HATCHES

Connection Points: Are all connection points installed per install guide? *

Yes
No

Provide photos of installation

No damaged product has been installed

No damaged product has been isntalled. *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation

65 DEGREE STAIR

Ground Fixings: Are the bottom fixings installed as per install guide? *

Yes
No

Provide photos of installation

Top Fixings: Are the top fixings installed as per install guide? *

Yes
No

Provide photos of installation

Stair Support: Is the stair support fixed and placed as per install guide? *

Yes
No

Provide photos of installation

Handrail Fixings: Are handrails installed as per install guide? *

Yes
No

Provide photos of installation

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation

CONDENSER MOUNT

Roof Clips: Are roof clips installed as per install guide? *

Yes
No

Provide photos of installation

Uprights & Brace Connections: Are all uprights and connection brackets installed per install guide? *

Yes
No

Provide photos of installation

Top Rail & Cross Rails: Is the stair support fixed and placed as per install guide? (copy) *

Yes
No

Provide photos of installation

Unit Fixing Kits: Are all the unit fixing kits been secured to the platform as per install guide? *

Yes
No

Provide photos of installation

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation (copy)

DUCT SUPPORT

Roof Clips: Are roof clips installed as per install guide? *

Yes
No

Provide photos of installation

Vertical Supports: Are all upright supports installed per install guide? *

Yes
No

Provide photos of installation

Support Rails: Are all the Support rails installed per install guide? *

Yes
No

Provide photos of installation

Cross Bracing: Are all the cross bracings installed per install guide? *

Yes
No

Provide photos of installation

Connection of the duct: Provide photos of the connection for the support to the duct.

Provide photos of installation

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation

LADDERS

Ladder Bracket Fixings: Are ladder bracket fixings installed as per install guide? *

Yes
No

Provide photos of installation

Ladder Joiners: Are all ladder joiners installed as per install guide? *

Yes
No

Provide photos of installation

Ladder Cage: Are the fixings for the ladder cage fixed as per install guide? *

Yes
No

Provide photos of installation

Ladder Brackets: Are the ladder brackets at a maximum of 2.4m? *

Yes
No

Provide photos of installation

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation

PLANT PLATFORM

Roof Clips: Are all roof clips installed as per install guide?

Yes
No

Provide photos of installation

Fly Brace Connections & Connection plates: Are all clips and connection brackets installed per install guide? *

Yes
No

Provide photos of installation

Mesh Support Rails & Walkway: Are all the mesh support rails and walkway mesh installed per install guide? *

Yes
No

Provide photos of installation

Unit Rail Connections: Have all the unit rails been secured to the platform as per install guide? *

Yes
No

Provide photos of installation

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation

SCREENING SYSTEM

Support Braces: Are mounting rails that span between the supports fixed as per install guide?

Yes
No

Provide photos of installation

Mounting Rails: Are mounting rails that span between the supports fixed as per install guide? *

Yes
No

Provide photos of installation

Screening: Are all screening fixed to the supports as per install guide? *

Yes
No

Provide photos of installation

Top, Bottom & Corner Caps: Are the top, bottom and corner caps installed as per install guide? *

Yes
No

Provide photos of installation

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation

STAIR SYSTEM

Ground Fixings: Are the bottom fixings installed as per install guide?

Yes
No

Provide photos of installation

Top Fixings: Are the top fixings installed as per install guide? *

Yes
No

Provide photos of installation

Stair Support: Is the stair support fixed and placed as per install guide? *

Yes
No

Provide photos of installation

Handrail Fixings: Are handrails installed as per install guide? *

Yes
No

Provide photos of installation

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation

WALKWAY

Roof Clips: Are Roof Clips installed as per install guide?

Yes
No

Provide photos of installation

Bracing Plates & Black Inserts: Are all clips and connection brackets installed as per install guide? *

Yes
No

Provide photos of installation

Walkway Supports: Are walkway supports at the recommended distances as per install guide? *

Yes
No

Provide photos of installation

Walkway Joiners: Are walkway joiners installed per install guide? *

Yes
No

Provide photos of installation

Walkwalk Levelling Kit: Are the leveling kits installed as per install guide?

Yes
No

Ony if required.

Provide photos of installation

Walkway Handrail: Are the handrails installed as per install guide?

Yes
No

Ony if required.

Provide photos of installation

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation

HANDRAIL SYSTEM

Fixings/Roof Clips: Are roof clips installed as per install guide?

Yes
No

Provide photos of installation

Handrail Stanchion/Support: Are all Stanchion supports installed as per install guide? *

Yes
No

Provide photos of installation

Handrail & Midrail: Are all Guardrails installed per install guide? *

Yes
No

Provide photos of installation

No damaged product has been installed *

No damage
Yes there is damage

Check to make sure no product that has been installed is damaged.

Provide photos of installation

Overall Comment:

Security Captcha Question *

What is 7+4?

111 Bourke Street Office Tower Melbourne

111 Bourke Street Office Tower Melbourne

3 McNab Avenue Apartments Melbourne

3 McNab Avenue Apartments Melbourne

Manukau Bus & Train Interchange

Manukau Bus & Train Interchange

3 McNab Avenue Apartments Melbourne

Victoria Lane Apartments Wellington

The Runholder Te Kairanga Winery Martinborough

The Runholder Te Kairanga Winery Martinborough

Woolworths Dunedin

Woolworths Dunedin

Thermosash

Thermosash

VUW Cotton & Laby Buildings Fall Arrest System

VUW Cotton & Laby Buildings Fall Arrest System

Bidfood Waipapa

Bidfood Waipapa

Waiopaoa Bridge

Waiopaoa Bridge

Te Hangaruru Flyable Bridge

Te Hangaruru Flyable Bridge

Tawa Loop Bridge

Tawa Loop Bridge

Foodstuffs New World Point Chevalier

Foodstuffs New World Point Chevalier

Christchurch Performing Arts Centre

Christchurch Performing Arts Centre

KiwiRail Bridge

KiwiRail Bridge

Wiri Reserve Bridges

Wiri Reserve Bridges

Primary Connect HVAC Platforms

Primary Connect HVAC Platforms

Thermal Dryer

Thermal Dryer

Geostabilization NZ Bridge

Geostabilization NZ Bridge

Maui B Taranaki Bridge

Maui B Taranaki Bridge

Whanganui Cycle Ramp

Whanganui Cycle Ramp

Cardinal Logistics Stair System

Cardinal Logistics Stair System

Auckland University Recreation Centre

Auckland University Recreation Centre

DOC Flyable Bridge

DOC Flyable Bridge

Costco Westgate Stair System

Costco Westgate Stair System

Lyttelton Port

Lyttelton Port

CFDC, Primary Connect

CFDC, Primary Connect

Christchurch Stadium

Christchurch Stadium

Waimea Dam

Waimea Dam

Westmead Hospital Sydney

Westmead Hospital Sydney

Graylees Bridge

Graylees Bridge

KiwiRail Mechanical Hub

KiwiRail Mechanical Hub

Diamond Harbour

Diamond Harbour

Alliance Mataura

Alliance Mataura

Invercargill CBD

Invercargill CBD

Timaru Showgrounds

Timaru Showgrounds

Fonterra Research & Development Centre

Fonterra Research & Development Centre

333 Remuera Road

333 Remuera Road

HOYTS Ormiston

HOYTS Ormiston

Tegel Mil

Tegel Mil

Wellington Ferry Terminal

Wellington Ferry Terminal

The Base

The Base

Fonterra Te Rapa

Fonterra Te Rapa

Greenleaf Fresh

Greenleaf Fresh

NZ Post

NZ Post

Air Chathams

Air Chathams

Te Arikinui Pullman

Te Arikinui Pullman

Tauranga Domain

Tauranga Domain

656 Great South Road

656 Great South Road

Transmisson Gully

Transmisson Gully

OJI Packaging

OJI Packaging

Risland Albany

Risland Albany

Christchurch Convention Centre

Christchurch Convention Centre

Ormiston Town Centre

Ormiston Town Centre

Whitcombe Valley DOC

Whitcombe Valley DOC

Lyttleton Port 2.0

Lyttleton Port 2.0

Sylvia Park Shopping Mall

Sylvia Park Shopping Mall

Westland Dairy

Westland Dairy

Oil Seed Products

Oil Seed Products

FreshChoice DC

FreshChoice DC

Cordis Hotel

Cordis Hotel

Vitaco

Vitaco

Mairangi Bay

Mairangi Bay

Nga Puna Wai

Nga Puna Wai

Spark Building

Spark Building

Benmore Dam

Benmore Dam

Bayleys House

Bayleys House

Lyttleton Port 1.0

Lyttleton Port 1.0

Queenstown Airport

Queenstown Airport

Maraetai Power Station

Maraetai Power Station

Scott Base

Scott Base

Momi Bay

Momi Bay

Five Mile Centre

Five Mile Centre

Christchurch Art Gallery

Christchurch Art Gallery

Waste Management

Waste Management

Nestle Marton

Nestle Marton

Kathleen Kilgour Centre

Kathleen Kilgour Centre

Hobsonville School

Hobsonville School

D72

D72

Cass Peak

Cass Peak

Cashel Square

Cashel Square

Burwood Hospital

Burwood Hospital

Bunnings Warehouse Riccarton

Bunnings Warehouse Riccarton

Big Chill

Big Chill

Auckland Airport

Auckland Airport

ANZ Stadium Christchurch

ANZ Stadium Christchurch

Airways AH Building

Airways AH Building

Middlemore Hospital

Middlemore Hospital

Dan Murphys Batemans Bay

Dan Murphys Batemans Bay

Coles Flagstone

Coles Flagstone

Bankstown Drycleaners Sydney

Bankstown Drycleaners Sydney

Royal Hobart Hospital

Royal Hobart Hospital

Aldi Croydon

Aldi Croydon

Capestone Village

Capestone Village

Preston High School

Preston High School

XBEAM Platform Lift

XBEAM Platform Lift

55 Corinthian Drive

55 Corinthian Drive

Marian College

Marian College

Project Kelly

Project Kelly

Richmond Quarter

Richmond Quarter

Carlaw Park

Carlaw Park

NEED HELP?

Downloads
Learning Hub
Project Solutions
Warranty Forms

CONTACT US

Online enquiry
sales@monkeytoegroup.com
0800 658 637

ABOUT US

Company Information
The Team

OFFICES

Normanby Head Office

General enquiries:
sales@monkeytoegroup.com

Bridge enquiries:
bridges@monkeytoegroup.com

Call us:

NZ: 0800 658 637

AU: 1800 953 047

We aim to respond to online enquiries within 1 hour.

If your enquiry is outside of our business hours, we will respond the next business day.

Please enable JavaScript in your browser to complete this form.

Name *

First

Last

Number

Email *

Company Name *

Message

Newsletter Signup

Yes, I'd like to receive news and insights from Monkeytoe.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Whole Height Solution. From The Team You Already Trust.

© 2026 Monkeytoe Group. All rights reserved.